We want to help your business refocus on the things that matter most and use technology to take care of as much of the rest as possible, when you get it right it will make your life easier and your business more profitable.
We provide businesses with different solutions, depending on which types of problems they need solving. Typically this falls into one of two camps:
- For Software Companies, or development teams, we can help you conquer legacy code, deliver new features and squash bugs, improve your workflows and get the best out of your existing code and your team.
- For Other Businesses we can assist in digital transformation: getting technology to work for you to save you time and money.
Every small company has a Malcolm. You know Malcolm! Malc! The guy who understands how everything works and where everything is. He knows all the software systems inside out (partly because he built a lot of them). He’s familiar with all of their foibles, and gives them the proverbial tap when they don’t work properly. Malcolm is indispensable! And that can be a problem.
No company can afford to depend so heavily on the working knowledge of one employee. Our client, an investment management company, realised they were in that exact position and, should their next audit happen without Malcolm around (not his real name), they could be in big trouble.Read more...
There comes a time in every SMEs life when you come across an opportunity so big and lucrative that you just have to grab it with both hands. It’s exactly the kind of deal you were dreaming of, but never quite had time to prepare for. It’s the bridge you would cross when you came to it, and now you’ve come to it. And it’s all got a bit panicky.
It’s a great problem to have, but it is a problem, and just the sort of thing that TwinkleBob Solutions love to solve.Read more...
When a CRM system perfectly matches a company’s business model, it becomes a frictionless interface between the business and its customers. When it doesn’t, everything is expensive, time-consuming and frustrating. That’s why TwinkleBob Solutions were commissioned to perform a CRM migration for a multinational company.
Their old system had grown organically with the business, or perhaps “mutated” describes it better. Either way, it was no longer fit for purpose. The software was clunky, outdated and was no longer compliant with the relevant standards. So we needed something completely different, a system that would direct support tickets to the right person, on the right team, in the right country. It had to be fast, efficient and, ultimately, lead to happier customers. The problem? There wasn’t a solution on the market that was able to do all of that at the desired budget. So we rolled our sleeves up and built that solution.Read more...
One our main goals is to use software to make life easier and business better. Sometimes it’s not about developing new software, sometimes it’s just as much (if not more) about knowing which off the shelf tools to use and how to put them together to solve a problem. Why reinvent the wheel?
If you ever have meetings in your business then there’s a couple of tools that might be helpful to you. The first is one I use all the time, the second is one I’ve recently discovered that might be helpful to some of you.Read more...
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